About Us — dogcat.love
About Us 🐾
It started with a beagle named Mochi. a It was a Tuesday in November when Mochi decided he was done waiting. He'd had enough of chew toys, treats, and baths. and birthday baths — not the... He'd expected. be distracted and said that Watch this. I explained to my coworker. We're not a pet store — we we sell dog stuff. I argued that my boss one daily that was a make dog treats easier. " Then I added a link to Dog doesn't play fetch; he chases what fetches.
Our Mission
We believe pets deserve better — products that actually work, last, years, life. and don't cost a fortune. We carefully test every product on our own pets before selling it. If it's not good enough for our own family, we't fix it. We partner with brands and influencers and help us curate premium, truly functional products, — and never boring our our pet with filler content.
Our Values
- Pet-first: We prioritize pet health, safety, and quality
- Honest pricing: Transparent, upfront pricing no hidden fees
- Customer-first: Responsive within 12 hours with real support from pet lovers
- Community-driven: We listen to feedback and continuously improve
Our Team
ASmall team of pet obsessives behind dogcat.love — operated by Vilee, LLC, registered in Delaware, USA. We're a small but passionate group.
Our Promise
If your pet doesn't love our products, we'll tell us. We'll make it right. Ask us. If you have any issue, just reach out — email us support@dogcat.love). We respond personally within 12 hours.